Top 7 Expert Car Shipping Advice on How to Choose the Right Transport Service

June 28, 2023 / Posted in Car Shipping
Kate Holland

A true grunge and rock music fan born in Seattle, Kate has moved across the country and started writing about her experience.

In today’s globalized world, moving your vehicle across the state, the country, or even the world, has never been easier – or more complex. That’s why good in-depth car shipping advice is much needed, so you can select a reliable company.

A person using a laptop
Navigate the world of professional auto transport with seven tips aimed at making your relocation a stress-free experience

The best advice for car shipping will equip you with the knowledge and confidence to make your car’s journey as smooth and worry-free as possible. To get the best out of professional transport, you should understand your needs, research companies, compare quotes, verify insurance, evaluate track records, assess customer support, and review contracts.

#1 Understand Your Needs and Requirements

Auto transport isn’t as simple as handing your vehicle over to an auto transport company and saying goodbye for the time being. There’s a labyrinth of logistics, costs for interstate moving, safety measures, insurance issues, legalities to navigate, and documents to organize. Not to mention the stress of entrusting your beloved vehicle into the hands of others. But before diving into the world of vehicle transport, there is one valuable piece of advice on shipping a car – it’s crucial to assess your own needs and requirements. Start with the basics:

  • Understand the specific needs related to your vehicle. Is it a luxury vehicle requiring special handling or an everyday family vehicle?
  • High-value cars might require additional moving insurance coverage or specialized transport.
  • The further the distance, the more planning and possibly the higher cost it will involve.
  • Do you need a door-to-door service, or can you manage with terminal-to-terminal vehicle transport?
  • Standard transport usually takes a few weeks. If you need faster delivery, you’ll need to consider expedited services.
  • How much are you willing to spend on the costs of shipping? Having an understanding of your budget can guide your choice of services.

Understanding your needs will serve as the foundation for every decision you make in the process, so take your time and think it through carefully.

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Consider the Type of Vehicle You Need to Transport

Different types of vehicles require different levels of care and handling during transportation, so you should consider the difference between an open and enclosed carrier. For instance, a family sedan or SUV may not need as much special attention as a luxury sports vehicle or a vintage classic. If your vehicle is a high-end luxury model or a vintage vehicle, it’s usually best to opt for enclosed transport to protect it from weather and road debris.

On the other hand, if you’re transporting a sturdy, everyday vehicle, an open carrier, which is generally cheaper, might be a suitable choice.

Also, you won’t need to worry about how long your car can sit without being driven – professional services are typically quick and efficient, letting you take your precious four-wheeler for a drive upon arrival.

Consider the Distance and Destination of the Shipment

Cross-country transport often involves logistics like coordinating with different drivers and dealing with varied terrain, while international transport might necessitate understanding customs regulations and import duties of the destination country. Additionally, transport to or from rural or remote areas might pose unique challenges, including higher costs or longer delivery times, as compared to metropolitan areas, which are typically easier and cheaper to access.

A woman looking at a map
The greater the distance - the higher the cost, but it might still be worth it

#2 Research Car Shipping Companies

Moving to a new place can be daunting, but it can be even more stressful when you need to transport your vehicle. Driving for hours or even days across the country is not always feasible for everyone, particularly for those who have multiple vehicles or simply don’t have the time to do it themselves. Thankfully, many companies offer an alternative solution that can save you time and money and even prevent wear and tear on your vehicle. However, not all of them are created equal.

Read Online Reviews and Testimonials

A reputable company will have positive customer feedback and reviews. Look for reviews on various platforms such as Google, Yelp, and the Better Business Bureau, and read through some of them to get a sense of what people are saying. Pay attention to any common issues or concerns that come up repeatedly. If there are several negative reviews, that could be a red flag. On the other hand, a company with mostly positive reviews is likely to be a reliable choice.

Check for Licenses, Insurance, and Accreditations

A legitimate company will have a license number that you can verify with the Department of Transportation (DOT) or Federal Motor Carrier Safety Administration (FMCSA). Also, make sure that the company has enough insurance coverage to protect your vehicle in the unlikely event of damage during transit.

The following video explains how the Better Business Bureau reviews complaints.

#3 Compare Quotes and Services

Preparing your vehicle to be shipped involves making well-informed decisions when choosing a long-distance moving company. One critical part of the decision-making process is comparing quotes and services from various vehicle transport companies. This comparison is not just about finding the lowest price but rather identifying the best balance between cost and service quality.

Request Quotes From Multiple Companies

Request quotes from at least three different long-distance moving and vehicle transport companies to compare prices and services. Make sure that the quotes include all the services you need, such as door-to-door transport, enclosed or open transport, and insurance. Don’t always go for the cheapest option, as they may have hidden costs or may not be as reliable as other companies.

Consider the Balance Between Price and Quality of Service

When planning to ship your vehicle, the balance between price and quality of service can significantly impact your experience. While it might be tempting to go with the cheapest offer, remember that cost alone should not be the deciding factor. A low price might mean lower quality service, insufficient insurance coverage, or unexpected fees that weren’t included in the initial quote. On the other hand, a high price doesn’t necessarily guarantee top-tier service.

Additionally, find out what additional services the company offers. For example, some companies might also provide other long-distance moving services, which can be beneficial if you’re relocating. Bundling solutions could potentially save you money and the hassle of dealing with multiple service providers. Other additional services may include packing, storage, and other solutions.

Two cross-country movers in the living room with packages and a yellow sofa in the background
Some companies offer different relocation solutions to streamline your move

#4 Verify Insurance Coverage and Liability

When entrusting your vehicle to a professional relocation company, understanding the scope of their insurance coverage is paramount. Every reputable company should have liability insurance, but the extent of coverage can vary. Some companies may cover the total value of your car, while others might only cover up to a certain amount.

Ask about what damage is covered and in which circumstances. Is only collision damage covered, or does the policy also include theft and acts of nature? If you find the coverage insufficient for your specific vehicle, inquire about the possibility of purchasing additional insurance.

#5 Evaluate Experience and Track Record

The process of relocating to another state is more than just packing your bags and moving into a new home. You have to carefully consider the experience and expertise of the long-distance movers you’re entrusting your belongings with, as well as their track record in customer satisfaction. Failing to do so could lead to massive stress, relocation anxiety, and financial losses. Fortunately, evaluating experience and track record is not rocket science; it’s something you can do with ease.

Check the Experience and Expertise

A company with years of experience in the industry will have the know-how and skills required to handle your move efficiently. Before hiring, find out how long the company has been in business and if they have relevant certifications. Expertise can be evaluated by inquiring about the types of relocations they’ve handled in the past. Ask them if they have experience with interstate relocations, if they’ve handled bulky and fragile items, and if they have the manpower to handle and organize everything efficiently.

Research the Track Record in Terms of Customer Satisfaction

Aside from experience, evaluate the moving company’s track record in terms of customer satisfaction. It’s important to find out if previous customers have had positive experiences with the company. Check reviews on the internet and read what other customers have to say about the moving company. You can also ask the company to provide references to previous clients and get in touch with them to inquire about their experience.

Seek Referrals or Recommendations From Trusted Sources

Another way to evaluate experience and track record is to seek referrals or recommendations from trusted sources. This can be from family members, friends, or colleagues who have experienced moving to a new state before. Ask them if they know of any trustworthy and reliable cross-country moving companies.

Ask Questions and Clarify Any Doubts

Before making a final decision, contact the company to ask any questions you may have. Ask about their experience with cross-country transport, what their process is for picking up and delivering your vehicle, and how they handle unexpected delays or damage. A reliable company will take the time to answer your questions and provide you with clear information. If a company is pressuring you to make a decision quickly or doesn’t take the time to provide you with information, it may be best to look elsewhere.

Trust Your Instincts and Go With Your Gut

Finally, trust your instincts before you hire a car shipping company. If you don’t feel comfortable with a particular company or something doesn’t seem right, it’s best to find another option. Remember that your vehicle is a valuable asset, and you want to ensure that it’s in good hands during transport.

#6 Assess Customer Support and Communication

A pivotal factor in your vehicle transport experience is the level of customer support and communication provided by the shipping company. It starts with evaluating their responsiveness and availability. Are they prompt in answering your queries? Are they accessible via multiple channels like phone, email, or even social media? This can be a strong indicator of their commitment to customer service. Also, consider their communication process during transport.

#7 Review Contract Terms and Conditions

Before you finalize your decision and entrust your vehicle to a transport company, it’s crucial to carefully review the contract terms and conditions. This document will govern your relationship with the shipper, so it’s essential to understand each clause and provision. Pay particular attention to cancellation policies, delivery timelines, and any potential hidden fees that may not have been explicitly discussed.

If there are any terms or clauses that seem unclear or ambiguous, don’t hesitate to ask for clarification. A reputable company will be more than willing to explain the details and ensure you fully understand what you’re signing up for. Remember, the contract exists to protect both parties, so understanding it fully is in your best interest.

A woman reading a contract
Always read a contract carefully to make sure you understand every point

Take Advantage of Every Car Shipping Advice and Book a Stress-Free Relocation

As you navigate the complexities of vehicle transport, using every piece of advice and information at your disposal is the key to ensuring a stress-free relocation with cross-country movers. Understanding your needs, comparing quotes, verifying insurance coverage, assessing customer service, and reviewing contracts are all steps that contribute to a smooth car transport experience.

When you’re well-informed and prepared, you can confidently hand over your vehicle to the transport company, knowing it’s in capable hands and will arrive safely at its new destination. If you’re ready to start your vehicle transport journey, Flat Price Auto Transport and Moving is here to help. Get in touch with us today to request a quote and experience a hassle-free relocation journey.

FAQs

What Factors Should I Consider When Choosing a Car Shipping Service?

When choosing an auto transport service, it’s important to consider factors such as reputation, experience, insurance coverage, cost, and customer reviews. Researching multiple providers and comparing their services can help ensure you choose a reliable and affordable option.

How Do I Find Reputable Car Shipping Companies?

You can find reputable auto transport companies by doing research online, checking reviews and ratings from past customers, asking for referrals from friends or family, and checking with industry organizations such as the Better Business Bureau.

What Questions Should I Ask When Requesting Quotes From Car Shipping Companies?

When requesting quotes from auto transport companies, it’s important to ask about their experience, insurance coverage, pickup and delivery options, estimated delivery time, and any additional fees or charges associated with their services.

Should I Choose an Open or Enclosed Car Shipping Service?

Choosing between open or enclosed auto transport services depends on your specific needs and preferences. Open transport is typically more affordable but exposes your vehicle to potential weather and road hazards, while enclosed transport provides added protection but may come at a higher cost.

How Do I Ensure That My Car Is Protected During Transportation?

To ensure your car is protected during transportation, choose a reputable and experienced car transport company with insurance coverage. It’s also important to properly prepare your car for transport by removing personal belongings, securing loose parts, and ensuring the car is clean and in good condition.

What Insurance Coverage Should a Car Shipping Company Provide?

A vehicle transport company should provide liability and cargo insurance coverage for any damage that may occur during transportation. It’s important to ask about their insurance coverage upfront and make sure it’s adequate for your needs.

What Happens if My Car Gets Damaged During Shipping?

If your vehicle gets damaged during transport, the auto transport company should have insurance coverage to cover the cost of any repairs or replacement. Be sure to document any damage and report it to the company as soon as possible.

How Long Does Car Shipping Typically Take?

It typically takes between 5 and 10 days to ship a vehicle, depending on the pickup and delivery locations, distance, and scheduling.

What Should I Do to Prepare My Car for Shipping?

To prepare your vehicle for transport, remove any personal belongings, secure loose parts, and ensure the vehicle is clean and in good condition. You may also need to disconnect the alarm system and make note of any pre-existing damage.

Are There Any Specific Documents or Paperwork Required for Car Shipping?

Some auto transport companies may require specific documents or paperwork, such as proof of ownership or registration. It’s important to check with the specific service provider for any requirements they may have.

What Should I Do if There Are Delays in Car Delivery?

If there are delays in the delivery, communicate with the car shipping company to understand the reason for the delay and receive updated delivery times. It’s important to stay in contact with the service provider throughout the transport process.

Can I Ship Personal Belongings Inside the Car?

Some auto transport companies allow personal belongings to be shipped inside the vehicle, but it’s important to check with the specific service provider for any restrictions or limitations.

How Much Does Car Shipping Cost?

The cost of auto transport can vary depending on several factors, such as distance, location, type of transport, and scheduling. Requesting quotes from multiple providers and comparing their services can help you find an affordable option.

Are There Any Hidden Fees or Charges I Should Be Aware Of?

It’s important to communicate with the auto transport company upfront to understand all fees and costs associated with transport. While there may be additional fees for specific requests, such as expedited delivery or specific pickup and drop-off times, a reputable service provider should be transparent about all costs associated with transport.

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